Mark Smith

Hello, I’m Mark, an Oxfordshire based Virtual Assistant. I set my business up to help support small business owners with both their operational and digital business needs. That means I’m regularly dealing with customers on their behalf, processing staff payroll, updating websites and social media and just generally making their lives easier.

I’ve always had an eye for finding efficiencies and increasing productivity – from colour-coding my email inbox and filing into lots of little folders for workflow or automating boring work in Excel, it’s just always been a part of who I am. Now I’m able to do it for you and your business too! If you have boring or repetitive tasks that you’d like to speed up to just outsource (or both!) then get in touch and let’s see what we can do.

I’m a natural organiser and I’m fascinated with how SEO and social media works, and I just know this can all benefit your business too. I’ve got a track record of improving business cash-flow, climbing the google rankings with local businesses and increasing social media reach. If any of those sound like they’d benefit your business (they all definitely will) then drop me a line.

My Skills

I’ve spent almost all of my 16 year career working in Finance & Payments in some capacity. In that time I’ve built up knowledge of accountancy, payroll, credit control, procurement, contract management, payment processing, project management, lean six sigma process improvement, Excel reporting & analysis among other things. I’ve managed million pound contracts, processed billions of pounds worth of payments and saved hundreds of thousands in process efficiencies over the years.

Since 2015 I’ve been building my skills in the digital space and so I have several years experience in WordPress website design & maintenance, search engine optimisation (SEO); content creation in the form of photography, video, podcasting and blogging; social media management and analytics, affiliate marketing and completed training on a suite of creators tools such as Divinci Resolve for video editing, Audacity for audio editing and Photoshop & Canva for creating rich media assets for online use.

I’m also registered with the ICO to handle your data correctly, AAT3 qualified, monitored by HMRC for Money Laundering Regulations and carry both public liability and professional indemnity insurances.